LDR 615 How does disruptive change affect an organization?

LDR 615 How does disruptive change affect an organization?

LDR 615 How does disruptive change affect an organization?

Disruptive change is a non-localized future irreversible and change in the organization that affects a portion of the healthcare industry/organization that does not affect a localized area but rather the entire valued network/organization (Smith, 2014). Disruptive change is one that is powerful, abrupt, and can lead to concerns when an organization does not choose to follow suit, and in result they may be left behind (Day, n.d.). The response of how the organization handles the disruptive change will affect the team members involved within the unprepared abrupt changes that are occurring.

Incremental change is when change occurs at a slower pace over time, less drastic and gradually develops changes/plans within the organization (Day, n.d.).  Incremental change can improve efficiency, gives understanding, and build stronger rapport and moral within the organization.

Disruptive changes occur every day in our lives; however, the COVID-19 pandemic has caused an increase in disruption. The Covid-19 pandemic placed disruptive change, crisis mode, on many aspects of my organization from available resources, chain supply, staff, visitor policies, technology, and elective surgical cases being canceled, to list a few. With the changes that have occurred within my organization will/has affected the whole organization. An example of disruptive change that is currently occurring at my organization is the need to have to cancel elective surgeries either the night before, morning of, and in some cases when the patient arrives at the hospital due to not having enough hospital beds and/or staff at that very moment. With my hospital needing to cancel elective surgeries and if other hospitals are not needing to, it can cause our organization to lose patients to another organization especially when they are being canceled on the spot of arrival. Another example of disruptive change during the pandemic is technology and the use of telehealth/telemedicine visits. This has been a challenge for many patients since many may not have the technology tools to complete these visits, not educated clearly on how to use the tools and/or financially unable. Abrupt technology has caused patients difficulty in accessing their electronic health record portals and communicating to their provider through them. “A lot of the changes are so gradual that they don’t even qualify as news, or even as interesting: they’re so mundane that we just take them for granted. But history shows that it’s the mundane changes that are more important than the dramatic ‘newsworthy’ events”-Robert D Kaplan (Fingerprint for Success, n.d.).



Day, J. (n.d.). Incremental change vs disruptive innovation: What’s the difference? https://ideascale.com/what-is-the-difference-between-an-incremental-change-and-disruption/

Fingerprint for Success. (n.d.). Incremental change. https://www.fingerprintforsuccess.com/traits/incremental-change

Smith, C. (2014). Meeting the challenge of disruptive change. https://change.walkme.com/meeting-the-challenge-of-disruptive-change/

Change management in organizations entails different approaches and styles that have different components and effects. In this case, disruptive and incremental changes are core types of changes that occur in organizations. Disruptive changes are radical and overturn the usual way of doing things to the level that they constitute a ripple effect in an industry or organization. Disruptive change entails fundamental alterations and re-inventions that focus on doing things in a different yet positive manner for improved results like quality of care outcomes (Ipsen et al., 2021). Disruptive changes are usually abrupt and powerful such that they cause concerns and how organizations handle them affects their members as well as other stakeholders.

Incremental change is gradual and happens at a slower pace over time. Incremental changes are less drastic and align with the organizational plans. Incremental changes aim at improving efficiency, enhancing understanding of organizational processes, and lead to development of stronger rapport and participation among stakeholders, especially internal stakeholders like leaders, managers and staff (Tait et al., 2021). The implication is that unlike disruptive change that happens unexpectedly and with significant ripple effects like occasioning redundancy, incremental change is slow and well thought-out to lower the overall negative effects on stakeholders.

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Disruptive change has significant effects on an organization as it entails rapid and abrupt re-orientation and way of

LDR 615 How does disruptive change affect an organization
LDR 615 How does disruptive change affect an organization

doing things with ripple effects on stakeholders. For instance, the rapid increase in use of telehealth during the COVID-19 pandemic was a disruptive change that implored organizations to do things differently. Many patients, especially those used to make physical visits had a problem adjusting to the new way of care delivery and could not understand if it still protected the quality of care offered by physicians (Wenger et al., 2021). The abrupt adoption of technology through patient portals challenges patients to learn computer usage skills, especially aged patients with chronic conditions, while providers need sufficient training in use of these approaches.


Ipsen, C., & Edwards, K. (2021). Incremental and Disruptive Change and Wellbeing. In

Handbook on Management and Employment Practices (pp. 1-17). Cham: Springer International Publishing.

Tait, J., & Wield, D. (2021). Policy support for disruptive innovation in the life sciences.

Technology Analysis & Strategic Management, 33(3), 307-319. https://doi.org/10.1080/09537325.2019.1631449

Wenger, N. K., & Lewis, S. J. (2021). Incremental Change Versus Disruptive Transformation:

COVID-19 and the Cardiovascular Community. Circulation, 143(19), 1835-1837.

DOI: 10.1161/CIRCULATIONAHA.121.053860.

Incremental change refers to improved efficiency and sustainability in a manufacturing environment, transactions, and supply chains, all while remaining within the operating model. Incremental change that leads to increased sustainability efficiency is necessary, but it is not sufficient. The incremental change that leads to sustainability efficiency is a necessary but not sufficient condition (AEEN, 2021). Well this is true, at least if the goal is to create a long term sustainable financial structure with a positive net impact on society’s natural resources. Leaders, on the other hand, have entrepreneurship and innovation through beginning and organization with a strong, with the former being the implementers of projects and the other being the usual integrators of such initiatives in the field.

Disruptive change, on the other hand, occurs when value creation are intrinsically threatened, altered, or reinvented. Leaders will need to explore and invent for disruptive change, which means that organizations will face many unknowns and high risks. Very often, neither the end goal nor the solution path is known in advance. This is a challenge for any organization involved in fostering disruptive change in corporate sustainability. The most difficult aspect of disruptive innovation is not coming up with new ideas (Hoehn, 2018). There are already many ideas; the real challenge is to put them into action and make them work. These are and will remain an important, but they must be accompanied by procedures that encourage disruptive change. However, in sequence for a change to be disruptive, leaders must investigate, put in a lot of effort and work, exploring and implementing new investment and manufacturing models that they do not actually understand how they will work, because there are many unknowns to somehow be solved or even too high risks to take, especially in the early stages of any organization on the value chain.


AEEN. (2021, August 14). Disruption vs. incremental changes. AEEN. https://www.aeen.org/disruption-vs-incremental-changes/


Hoehn, R. (2018, November 21). The Value of Disruptive Innovation vs. the Value of Incremental Innovation. InnovationManagement. https://innovationmanagement.se/2016/11/21/disruptive-innovation-vs-incremental-innovation/